There is personalised attention
to every individual customer and
solutions are tailor made to
suit their needs.
There is
absolute transparency in
transaction. No work is done
without prior consumer approval
and every cost element is
explained in detail. Even the
replaced parts are returned to
the consumer, post service
Trained
manpower
Each BikeZone has an expert team
of mechanics specially trained by
the Castrol training team. The mechanics
are sufficiently trained to handle
any brand of two wheeler
High tech
equipment
All BikeZones are equipped with
appropriate equipment that are
needed to service modern two
wheelers. Hydraulic ramps and
tools, greaselator, turbolater,
electronic gas analyser are some
of the special purpose equipment
used at the BikeZone to ensure
the bikes coming in are accorded
the best of service.
Customer
convenience
Customers can relax at the
air-conditioned clubhouse while
their vehicles are being
serviced. They can browse
through reading material or
watch their bike being serviced
if they wish to.
Merchandise
Customers can choose from a range
of accessories
Helmets
Classy bikecovers
Bike security systems
Graphics
Helmet locks
Wheel locks
Coffee mugs etc
All accessories are sourced from
reputed suppliers who adhere to
strict quality norms
